[Close] 

Service Advisor/Service Writer

Stoops Freightliner, Edinburgh, IN is currently seeking a Service Advisor to greet our customers, assess their needs and provide clear and concise information to our Diesel Technicians. Our goal is provide a first class service experience for our customers.


Duties



  • Greet and interview customers

  • Create clear, concise documentation of the customer?s concerns

  • Forward documentation to Truck Service personnel

  • Respond to service related telephone calls

  • Monitor progress and maintain ongoing communication with the customer

  • Open and Close work orders

  • Document warranty coverage(s) by vehicle

  • Qualifications



  • Excellent customer service skills

  • Technical background and heavy duty truck service background preferred

  • Ability to recognize and solve problems

  • Ability to read and understand technical information

  • Strong internal and external communication skills

  • Strong computer skills

  • Ability to monitor, manage and prioritize daily operations

  • Must be able to climb into & out of semi-tractor?s as needed

  • Affirmative Action/Equal Opportunity Employer ? Qualified women, minorities and people with disabilities encouraged to apply.

  • Please apply on line at: www.stoops.com/employment.


Affirmative Action/Equal Opportunity Employer ? Qualified women, minorities and people with disabilities encouraged to apply.


#CB


 

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Service Advisor / Automotive Service Consultant
Indianapolis, IN Ram Country CDJR of Fort Stockton
Automotive Service Advisor - Jeff Wyler Clarks...
Clarksville, IN Jeff Wyler Automotive Family
Service Advisor - DA
Indianapolis, IN Cummins
Service Writer / Service Department / Dealership
Michigan City, IN B&E Marine
Solutioning Sales Lead - NetSuite Services
Indianapolis, IN Oracle